Legal

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Funktion One’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please leave now.

The term ‘Funktion-One’ or ‘us’ or ‘we’ refers to the owner of the website whose trading address is Hoyle, Horsham Road, Beare Green, Dorking, Surrey, RH5 4PS. Our company registration number is: 3689389 and place of registration: 2nd Floor, 31 Chertsey Street, Guildford, Surrey, GU1 4HD. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following aggregate information may be stored by us for use by third parties:
    • Location
    • How long visitors stay on this website
    • Where from they were directed to the website
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Privacy Policy

At Funktion-One we’re committed to protecting and respecting your privacy.

If you share your contact details with us it’s important that you understand how this is used and how you can control its usage, in compliance with General Data Protection Regulation (GDPR).

Everyone has the right to ask for details about the way we use their personal data and can ask to do certain things with that data. You can request that personal data be corrected or completed, transferred to another organisation, prohibited for certain uses, or removed completely—all in a timely manner.

If you have any concerns, queries, or changes that need to be made regarding your personal data, you can do so by emailing mail@funktion-one.com

Collection and usage of personal data

We may collect, store and use certain personal information.

Customer Accounts

If you have a customer account, Funktion-One Research Ltd may require personal information in order to manage your account or to provide you with access to its services. Any such information will be used exclusively by Funktion-One, our employees, suppliers, agents and any applicable third party service providers required to set up your service or needed to respond to your requests including information relating to any purchases or other transactions entered into with us. This data is held within Funktion-One’s Sage database, while email addresses alongside correspondence is also retained within the Company’s Outlook email service.

If you are a distributor, reseller or rental company and have consented to have your company details published on our website for referral and promotional purposes these can be found here.

Ongoing News

If you have a business relationship with us or our distribution / dealer network, or are interested in forming a business relationship with us, we may contact you with news, product information and event details by email.  We will keep your name and email address and you will be able to unsubscribe at any time.

If you receive our news updates, please note that we utilise MailChimp for sending this information.  All such news updates include an option for you to unsubscribe, but for you to continue receiving these updates, please note that we will transfer and store contact information to our MailChimp account

However, we will not share your email address and details with any other Third-Party for marketing or non-business purposes.

General Communication

Any information contained in or relating to any communication that you send to us (including the communication content and metadata associated with the communication) will be used to provide the services or information you have requested from us.  This data will be held on Funktion One servers.  Any such information will be used exclusively by Funktion-One, our employees, suppliers, agents and any applicable third party service providers required to set up your service or needed to respond to your requests including information relating to any purchases or other transactions entered into with us.  Any other personal information (including pictures) that you choose to send to us will be stored securely.

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

Disclosing personal information

We may disclose your personal information:

(a)      to the extent that we are required to do so by law;

(b)      in connection with any ongoing or prospective legal proceedings;

(c)      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)      to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling;

Security

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.  We have Antivirus, Malware and Firewall protection to keep data secure. We also operate a secure password policy.

Your rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold personal information that you request to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes.  In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Updating information

Please let us know if your personal information needs to be updated.

Amendments

We may update this policy from time to time by publishing a new version on our website.  You should check this page occasionally to ensure you are happy with any changes to this policy.